Returns Policy

DreamNet Computers is committed to providing each customer with the highest level of customer service. Thank you for shopping with us! We truly appreciate your business! If you have any questions or concerns, please do not hesitate to contact us.

We are happy to accept returns of all items that arrive defective. Returns for non-defective items are generally accepted if the item remains in the condition it was shipped. If the returned item received is missing parts or accessories, opened, used, damaged or materially different, you will be credited fully minus the cost of shipping and minus a 20%-50% restocking fee. For more information about our return policy please contact us before placing your order. No refunds on used or opened video games, software or media which includes all CD's and DVD's and all other electronic and digital media.

For our return policy on items purchased at our physical store location in Wake Forest NC, please ask a customer service representative at our location.

The in-store policies, terms and conditions supersede all other policies listed here.

If you have any questions about a specific policy for an item listed on an external marketplace or in our store, please contact us before placing your order.